Shipping policy
Shipping Policy – Jewelluxe
Order processing times:
We process all orders within 1-3 business days of payment confirmation. Business days are Sunday through Thursday, excluding holidays or weekends. If there is a delay in processing your order, we will notify you by email.
Shipping methods and times:
Our shipments are made in collaboration with reliable international logistics companies, and delivery times vary depending on the destination:
• Shipping to Israel takes between 8 and 15 business days.
• Shipping to the US, Europe and other countries ranges from 5 to 10 business days.
• Deliveries to more remote countries may take up to 18 business days.
Order Tracking:
After your order is shipped, you will be sent a tracking number to track your shipment in real time.
Shipping costs:
The shipping cost is calculated based on the destination and weight of the package, and will be displayed when placing the order. In some cases, free shipping may be available for orders over a certain amount.
Taxes and Customs:
International orders, including shipments to Israel, may be subject to taxes, VAT, or customs duties, depending on local policy. These charges are the customer's responsibility and are not included in the order price.
Shipping delays:
Shipping times are approximate. There may be unexpected delays at customs or other logistical reasons beyond our control, and we will make every effort to update as necessary.